Brocade VDX 8770-8 Switch
8-Slot Chassis with Six Switch Fabric Modules, One Management Module, Four Fans, Three 3000 W Power Supply Units
- 1 Management Module, 4 exhaust Fan and 3 3000W AC Power supply unit.
- Additional Management modules ordered separately. Power cord ordered separately
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The Brocade VDX 8770 Switch is a highly scalable, low-latency, 1/10/40 Gigabit Ethernet (GbE) modular switch, available in both 8U four-slot and 15U eight-slot versions. Designed to easily scale out Brocade VCS fabrics, the Brocade VDX 8770 Switch brings new levels of performance to VCS fabric deployments. The Brocade VDX 8770 is designed with advanced capabilities, including 100 GbE and hardware-enhanced SDN support, to support data center networking a decade or more into the future.
Advanced Features Enable Data Center Transformation
The data center is evolving, driving requirements for infrastructure that can support dynamic growth in Virtual Machines (VMs), distributed applications, and Big Data, as well as the transition to cloud-based computing—without compromising performance. The Brocade VDX 8770 and the Brocade VDX family of switches deliver the performance, flexibility, scale, and efficiency essential to modern data centers, including cloud and highly virtualized environments.
Additional highlights include:
- Simplifies network architectures and enables elastic cloud networking with Brocade VCS Fabric technology
- Delivers 40 Gigabit Ethernet (GbE) wire-speed switching with auto-trunking Inter-Switch Links (ISLs) for non-disruptive scaling and increased bandwidth utilization
- Enables easy scale-out of Brocade VCS fabrics with massive Layer 2 domains and direct connections for more than 8000 server ports per fabric
- Provides load-balanced multipathing at Layers 1, 2, and 3, with multiple Layer 3 gateways
- Simplifies Virtual Machine (VM) mobility and management with automated, dynamic port profile configuration and migration
- Provides scale-out performance and investment protection via a 100 GbE-ready, 4 Tbps line-rate backplane design while delivering exceptional application response times with 4-microsecond latency
- Is designed to support Software-Defined Networking (SDN) implementations across data, control, and management planes
Brocade Data Center Fabric Technologies:
- Address your network needs with a choice of architectures
- Get simple scalability for L2 and expansive scalability for large L3 deployments
- Use resilient, elastic, self-forming, and self-healing fabrics
- Centrally manage all VDX switches as a single logical element
- Delivers low latency and efficiency with load-balanced multipathing at Layers 1,2, 3
- Simplify VM mobility andmanagement with automated and dynamic port profile configuration and migration
1/10/40/100 GbE ready
- Deliver ideal application performance with optimized buffers and low latency
- Get wire-speed switching across all ports and all packet sizes
- Auto-trunking Inter-Switch Links (ISLs)
- Non-disruptive scaling
- Support more than 10,000 servers using VCS multi-fabrics with overlays and 500,000 servers with IP Fabrics
- Four microsecond latency assures rapid response for latency sensitive applications
A Data Center Switch with Immediate ROI
The Brocade VDX 8770 Switch is a highly scalable, low-latency modular switch, perfectly suited for helping respond to demanding network environments based on booming data usage and cloud computing. Designed to support Brocade data center networking fabrics, the VDX 8770 supports complex, highly dynamic environments with dense virtualization, extensive automation and high availability requirements.
Immediate ROI and Investment Protection
Support virtualized data centers and cloud-based architectures, reduce network congestion, and improve application performance. Brocade VDX 8770 offers wire speed and non-blocking packet forwarding to meet the capacity requirements of 1/10GbE servers and storage with 40/100 GbE uplinks and deep buffers. The 8770 can support more than 10,000 ports using multi-fabrics with overlays.
Simplicity and Automation
Streamline configuration and management, maximize efficiency and improve automation in your highly virtualized data centers. Brocade VCS Fabric and IP Fabric innovations have enabled scalable multi-tenancy, unification of virtual and physical environments, automated storage traffic prioritization, and support for open cloud orchestration.
Efficiency and Resiliency
Create more efficient, resilient and flexible fabrics that adapt to changing business conditions and traffic patterns. Brocade optimizes your networking traffic with dynamic, intelligent load balanced multipathing at L 1/2/3 and multiple active layer 3 gateways to ensure you get the most out of your data center infrastructure.
Designed for the Most Demanding Data Center Networks
The Brocade VDX 8770 Switch is designed to scale and support complex environments with dense virtualization and dynamic traffic patterns—where more automation is required for operational scalability. Available in fourslot and eight-slot versions, the Brocade VDX 8770 is a highly scalable, low-latency 1/10/40/100 GbE modular switch.
The Brocade VDX 8770 delivers a high-performance switch to support the most demanding data center networking needs. Key features include:
- Line-rate support for 1, 10, 40, and 100 GbE to satisfy current and future needs
- Packet forwarding performance of up to 11.42 billion packets per second
- 4 Tbps per slot line-rate design for substantial capacity and headroom (up to 32 Tbps capacity for the Brocade VDX 8770-8; up to 16 Tbps for the Brocade VDX 8770-4)
- 4-microsecond latency to assure rapid response for latency-sensitive applications
- Support for up to 384,000 MAC addresses per fabric for extensive virtualization scalability
- Multi-core CPUs within each line card to support two separate Brocade Network OS instances for high availability
- Efficient multipathing technology and virtual Link Aggregation Groups (vLAGs) to allow extremely large-scale deployments with the best-possible network utilization
- The flexibility to deploy data center networks ranging from hundreds of server ports using scale-out fabrics to over 100,000 ports using multifabrics with overlays
A Choice of Chassis with Multiple Line Cards
The flexible, modular switch design offers interconnection with other Brocade VDX 8770 Switches, Brocade VDX 6740 and 6940 fabric switches, traditional Ethernet switch infrastructures, and direct server connections. Modular four-slot and eight-slot chassis options are available to match the switch to the needs of the organization. These include:
- Brocade VDX 8770-4: Supports up to 192 10 GbE ports, 108 40 GbE ports, 24 100 GbE ports
- Brocade VDX 8770-8: Supports up to 384 10 GbE ports, 216 40 GbE ports, 48 100 GbE ports
The Brocade VDX 8770 supports a variety of wire-speed line cards to offer maximum flexibility in terms of port bandwidth as well as cable and connector technology:
- 1 GbE: 48×1 GbE line card provides up to 48 SFP/SFP copper ports.
- 10 GbE: 48×10 GbE line card provides up to 48 SFP+ ports.
- 10 GbE-T: 48×10 GbE line card provides up to 48 RJ45 ports.
- 40 GbE: 12×40 GbE line card provides up to 12 40 GbE QSFP ports.
- 40 GbE: 27×40 GbE line card provides up to 27 40 GbE QSFP ports.
- 100 GbE: 6×100 GbE line card provides up to 6 100 GbE CFP2 ports.
Aggregation and Migration for Traditional Ethernet Environments
Organizations utilizing traditional Ethernet technology need sensible ways to scale and expand their networks, while enabling seamless migration to fabric-based technologies to support advanced virtualization. For organizations with traditional hierarchical Ethernet environments, the Brocade VDX 8770:
- Aggregates multiple traditional access-tier switches in an aggregation-tier fabric, with efficient multipathing capabilities at multiple layers to insulate core switches from unnecessary traffic
- Provides access-layer fabric capabilities in end-of-row or middle-of-row configurations
- Establishes a migration path for organizations to adopt and grow resilient and scalable Brocade VCS fabrics
Brocade VDX 8770 Switches provide the advanced feature set that data centers require while delivering the high performance and low latency virtualized environments demand. Together with Brocade data center fabrics, these switches transform data center networks to support the New IP by enabling cloudbased architectures that deliver new levels of scale, agility, and operational efficiency. These highly automated, software-driven, and programmable data center fabric design solutions support a breadth of network virtualization options and scale for data center environments ranging from tens to thousands of servers. Moreover, they make it easy for organizations to architect, automate, and integrate current and future data center technologies while they transition to a cloud model that addresses their needs, on their own timetable and on their terms.
Transforms Networks to Deliver New Levels of Scale, Agility, and Operational Efficiency
Brocade VDX switches enable organizations to evolve their data center networks at their own pace, with full investment protection. As the foundation for several data center architectures, Brocade VDX switches support Brocade IP fabrics, Brocade VCS® fabrics, as well as network virtualization, including controller-based network virtualization architectures, such as VMware NSX, and standards-based (BGP-EVPN) controller-less architectures with Brocade BGP-EVPN Network Virtualization for architectural flexibility.
For organizations seeking automated provisioning capabilities to improve IT agility, Brocade VDX switches, together with Brocade VCS Fabric technology, accelerate time to value through automated provisioning of network devices and network virtualization. Automated service and resource upgrades further reduce ongoing maintenance time and costs. High availability is achieved through non-disruptive In-Service Software Upgrade (ISSU) and self-healing fabrics.
Organizations that aim to automate the entire network lifecycle and integrate with cross-domain technologies to improve business agility—but lack sufficient engineering resources or training—can transform their networks with Brocade Workflow Composer. Brocade Workflow Composer supports the Brocade VDX platform, enabling enterprise and cloud service provider IT organizations to bring network automation to IT operations (see Figure 4). Unlike other network automation solutions that require proprietary hardware platforms and focus solely on configuration management, Brocade Workflow Composer provides turnkey, customizable, or do-it-yourself network workflow automation for provisioning, validation, troubleshooting, and remediation of the entire Brocade VDX platform—while integrating with tool chains and processes from other IT domains. Brocade Workflow Composer is powered by StackStorm, an open, extensible, and microservices-based framework that leverages the power of proven DevOps methodologies; popular open source technologies such as Puppet, Python, and Mistral; and a thriving technical community for peer collaboration and innovation to provide event-driven, cross-domain workflow automation.
Additionally, Brocade VDX switches offer programmability and interoperability options through a PyNOS Library and YANG model-based REST and Netconf APIs. Cloud orchestration and control through OpenStack and OpenDaylightbased SDN controller support enable full network integration with compute and storage resource provisioning and management.
Meets Today's Application Demands with High Performance and Low Latency
As data centers virtualize more of their servers and VM density per server increases, organizations will require higher bandwidth connectivity to support the explosion of data and application processing. With 1, 10, 40, and 100 GbE options, Brocade VDX 8770 Switches deliver the high-performance computing needed to keep up with the demands of a virtualized data center, allowing organizations to reduce network congestion, improve application performance, and meet the capacity required by 10 GbE servers. The 40 GbE and 100 GbE uplinks can easily aggregate high-bandwidth traffic and reduce bottlenecks that occur when aggregating multiple 10 GbE or 40 GbE connections, keeping data center networks working at peak performance.
In a Brocade VCS fabric, Brocade VDX 8770 Switches also help maximize network utilization with hardware-based Brocade ISL Trunking. Organizations can create an 80 GbE Brocade ISL trunk by utilizing eight 10 GbE ports. In a Brocade VCS fabric, the Brocade ISL trunk is automatically formed between two Brocade VDX 8770 Switches when they are linked together, allowing traffic to be equally distributed among all ports. This increases link efficiency and limits traffic disruptions, especially during hightraffic times. Also, 40 GbE and 10 GbE trunking is supported between Brocade VDX 8770, 6940, and 6740 Switches.
Cloud and Big Data Environments Brocade VDX 8770 Switches deliver optimized buffer and latency and high performance to enable greater crosssectional bandwidth for east-west traffic— exactly what cloud workloads demand. These switches offer the flexibility needed to scale out networks, deliver intelligence to more effectively manage VM mobility, as well as provide an SDN-enabled and programmable infrastructure. In addition, Brocade VDX 8770 Switches offer an advanced feature set that non-virtual and Big Data environments require. With 10, 40, and 100 GbE options for designing oversubscribed or non-oversubscribed networks, high throughput, and optimized buffer and latency, the Brocade VDX 8770 is an ideal switch for Big Data applications.
Together with Brocade data center fabrics, Brocade VDX 8770 Switches can simplify network design and operations for both cloud and Big Data network fabrics. These switches deliver 4-microsecond port-to-any-port latency. Moreover, they offer an industry-leading 15 GB/ module deep buffer, which provides the buffering capacity to handle increases in traffic, especially during peak times when ports are congested, allowing traffic to be distributed across the ports.
The Brocade VDX 8770 provides high availability at the line-card level, an industry first. Line-card high availability allows the multi-core CPU within each line card to support two separate Brocade Network OS instances in an active/ standby configuration. This enables hitless failover within each line card of the chassis. Even during an In-Service Software Upgrade (ISSU), there is no disruption because the line card does not need to completely restart while trying to sync with the new code version.
Support for Current and Future Application Needs
The Brocade VDX 8770 can be used to build a variety of VCS fabric topologies to support a wide range of scale and application requirements. Architectural options include:
- Small-scale fabrics: Can collapse access and aggregation tiers using the Brocade VDX 8770 as a portdense, middle-of-row/end-of-row access switch.
- Medium-scale fabrics: Can utilize the Brocade VDX 8770 as a spine switch in combination with Brocade VDX 6740 and 6940 leaf switches to build highly scalable Layer 2/3 domains, complete with automatic and secure support for VM mobility.
- Large-scale fabrics: Can use the Brocade VDX 8770 homogeneously as both a leaf and spine switch or to aggregate multiple access-tier switches in full or partially meshed fabric domains with a logically flat network topology.
Optimizing East-West Traffic
Traditional data centers are architected with a rigid, three-tier tree topology optimized for the north-south traffic flow of client-server computing environments, compromising performance, increasing latency, and creating bottlenecks. With the increased prevalence of virtualization and distributed applications, data center network traffic is now predominantly east-west, or server to server. Brocade data center fabrics were designed and optimized to address these traffic patterns by moving traffic through any of the active paths and avoiding the multiple hops required in other tiered topologies.
The Brocade VDX 8770 and Brocade VCS fabrics offer benefits for today's most compelling and demanding applications, including:
- Rich media: Service providers and cloud providers require support for significant east-west traffic within their data centers, along with support for large numbers of VMs and VM mobility. Content providers with applications such as video on demand require support for significant amounts of north-south traffic. The Brocade VDX 8770 and Brocade data center fabrics are ideal for these applications, as they provide a low-latency, cut-through architecture and considerable throughput to enable balanced east-west and north-south traffic performance.
- Big Data: To realize business benefits from their unstructured data, organizations require seamless access to both compute and storage resources. High-performance computing environments process large amounts of data that drive significant east-west traffic patterns and require low latency for IPC interconnection. Big Data has emerged as a critical technology trend, and the Brocade VDX 8770 provides key advantages such as highperformance, line-rate 10 GbE, 40 GbE, and 100 GbE.
- Mission-critical applications: A wide variety of data center, cloud, and enterprise applications can take advantage of the Brocade VDX 8770, including ERP, Virtual Desktop Infrastructure (VDI), and collaboration applications such as Microsoft Exchange and SharePoint. The virtualization-aware networking characteristics of the Brocade VDX 8770 and Brocade data center fabrics, along with high-availability and essential security functionality, help ensure that critical data services function as intended while protecting vital data from corruption or loss.
Advanced Storage Support
Brocade VDX 8770 Switches provide advanced storage support with multiple storage connectivity options, including Fibre Channel over Ethernet (FCoE), iSCSI, and NAS. They also feature Data Center Bridging (DCB), which enables the reliable exchange of storage traffic over the LAN, eliminating packet loss when network congestion occurs and allocating bandwidth as needed to keep the network running efficiently. Moreover, Brocade 8770 Switches offer NAS Auto QoS intelligence to prioritize delay-sensitive IP storage traffic within the fabric and to help ensure consistent performance while decreasing latency
Brocade Global Services
Brocade Global Services has the expertise to help organizations build scalable, efficient cloud infrastructures. Leveraging 20 years of expertise in storage, networking, and virtualization, Brocade Global Services delivers world-class professional services, technical support, and education services, enabling organizations to maximize their Brocade investments, accelerate new technology deployments, and optimize the performance of networking infrastructures.
Acquisition Options That Match Balance Sheet Objectives
Successful network deployments drive business forward, providing technical and financial agility. Brocade offers the broadest financing models, from traditional leasing to Brocade Network Subscription. Network-as-a-Service allows organizations to subscribe to network assets today then upgrade on demand, scale up or down, or return them with 60-day notification. Brocade Network Subscription plans can be structured to meet IASC guidelines for OpEx or CapEx treatment to align with financial goals.
To help optimize technology investments, Brocade and its partners offer complete solutions that include professional services, technical support, and education.
Brocade Data Center Fabrics and Network Virtualization Options
Multiple network architectures offer the flexibility that can help organizations rapidly adapt to changing business conditions and traffic patterns.
Brocade Workflow Composer
Brocade Workflow Composer brings workflow-centric, cross-domain network automation to IT operations.
What is an Enternet Fabric?
Compared to classic hierarchical Ethernet architectures, Ethernet fabrics provide higher levels of performance, utilization, availability, and simplicity. They are designed to be:
- Flatter: Eliminates the need for Spanning Tree Protocol (STP), while being completely interoperable with existing Ethernet networks
- Flexible: Can be architected in any topology to best meet the needs of any variety of workloads
- Resilient: Uses multiple "least cost" paths for high performance and high reliability
- Elastic: Scales easily up and down as needed
More advanced Ethernet fabrics borrow further from Fibre Channel fabric constructs:
- They are self-forming and function as a single logical entity, in which all switches automatically know about each other and all connected physical and logical devices.
- Management can then be domain-based rather than device-based, and defined by policy rather than repetitive procedures.
- These features, along with virtualization-specific enhancements, make it easier to explicitly address the challenges of VM automation within the network, thereby facilitating better IT automation.
- Protocol convergence, such as Fibre Channel over Ethernet (FCoE), may also be a feature, intended as a means of better bridging LAN and Storage Area Network (SAN) traffic.
Compared to classic Ethernet architectures, Ethernet fabrics allow all paths to be active and provide greater scalability—while reducing management complexity.
Brocade VCS Fabric technology simplifies the network architecture, enables unified storage connectivity, improves VM mobility, and allows the seamless insertion of services.
|VDX 8770-4||VDX 8770-8|
|Port-to-port latency (64 byte packets)||4 microseconds||4 microseconds|
|Dimensions and weight||Width: 43.74 cm (17.22 in.)
Height: 34.7 cm (13.66 in.)
Depth: 60.96 cm (26 in.)
Weight: 31.75 kg (70 lb)
Weight (fully loaded): 86.18 kg (190 lb)
|Width: 44 cm (17.32 in.)
Height: 66.2 cm (26.06 in.)
Depth: 66.04 cm (26 in.)
Weight: 61.24 kg (135 lb)
Weight (fully loaded): 165.55 kg (365 lb)
|1 GbE SFP/SFP-copper ports||192||384|
|10 GbE SFP+ ports||192||384|
|40 GbE QSFP ports||48||96|
|Power supplies||4 max||8 max|
|Airflow||Side-to-back airflow, with front-to-back duct converter option||Front-to-back airflow|
|Connector options||1 GbE copper SFP options
10 Gbps SFP+ options: 1/3/5 m direct-attached copper (Twinax)
10 GbE SR and 10 GbE LR
10 GbE 10GBASE-T RJ45
40 GbE QSFP+
100 GbE CFP2
|Maximum MAC addresses||384,000|
|Maximum IPv4 routes||352,000|
|Maximum IPv6 routes||88,000|
|Maximum port profiles (AMPP)||1,024|
|Maximum ARP entries||128,000|
|Maximum members in a standard LAG||64|
|Maximum switches in a VCS fabric||48|
|Maximum ECMP paths in a VCS fabric||16|
|Maximum trunk members for VCS fabric ports||16|
|Maximum switches across which a vLAG can span||8|
|Maximum members in a vLAG||64|
|Maximum jumbo frame size||9216 bytes|
|DCB Priority Flow Control (PFC) classes||8|
|Brocade VDX 8770 Modules and Line Cards|
|Management Module (half-slot)||
|Flash memory support||
|1 GbE access (fiber/copper) line card||48-port SFP/SFP-copper|
|1 GbE/10 GbE access (copper) line card||48-port RJ45|
|10 GbE access or aggregation line card||48-port SFP+ (10 GbE/1 GbE)
48-port RJ45 (10 GbE/1 GbE)
|40 GbE aggregation line card||12-port QSFP+ module
27-port QSFP+ module
|100 GbE aggregation line card||6-port CFP2 module|
|Enclosure||19-inch EIA-compliant; power from port side|
|Environmental||VDX 8770-4||VDX 8770-8|
|Temperature||Operating: 0°C to 40°C (32°F to 104°F)
Non-operating and storage: −25°C to 70°C (−13°F to 158°F)
|Humidity||Operating: 10% to 85% non-condensing
Non-operating and storage: 10% to 90% non-condensing
|Altitude||Operating: 0 to 3,000 m (9,842 ft.)
Non-operating and storage: 0 to 12,000 m (39,370 ft.)
|Airflow||Maximum: 675 CFM
Nominal: 200 CFM
|Maximum: 1,250 CFM
Nominal: 375 CFM
|Power||VDX 8770-4||VDX 8770-8|
|Max power utilization†||3,250 W||6,387 W|
|Input voltage||200 to 240 VAC (Operating voltage range: 180 to 264 VAC)|
|Input line frequency||50/60 Hz|
|Maximum current||AC: 16.0 A max per power supply
DC: 70.0 A max per power supply
|Environmental Regulatory Compliance||
The Brocade VDX 8770 products conform to the following Ethernet standards:
The following draft versions of the Data Center Bridging (DCB) and Fibre Channel over Ethernet (FCoE) standards are also supported on the Brocade VDX 8770:
* Please refer to the latest version of the release notes for the most up-to-date scalability numbers.
† Hardware supported.
Brocade Network OS Software Capabilities:
|VCS Fabrics||IP Fabrics|
|Maximum switches in a fabric||48||Unlimited|
|Maximum ECMP paths in a fabric||32||32|
|Maximum LAGs in a fabric||2000||384|
|Layer 2 Switching|
|Service Node Load Balancing BFD/ARP Optimizations|
|Conversational MAC Learning|
|Virtual Link Aggregation Group (vLAG) spanning|
|Layer 2 Access Control Lists (ACLs|
|Edge Loop Detection (ELD)|
|Address Resolution Protocol (ARP) RFC 826|
|Maintenance Mode/Graceful Traffic Diversion|
|Distributed VXLAN Gateway|
|IP Maps Support|
|L2 Loop prevention in an overlay environment|
|High availability/In-Service Software Upgrade—hardware-enabled|
|IGMP v1/v2 Snooping|
|MAC Learning and Aging|
|Link Aggregation Control Protocol (LACP) IEEE 802.3ad/802.1AX|
|Virtual Local Area Networks (VLANs)|
|VLAN Encapsulation 802.1Q|
|Per-VLAN Spanning Tree (PVST+/PVRST+)|
|Rapid Spanning Tree Protocol (RSTP) 802.1w|
|Multiple Spanning Tree Protocol (MSTP) 802.1s|
|STP PortFast, BPDU Guard, BPDU Filter|
|STP Root Guard|
|Pause Frames 802.3x|
|Static MAC Configuration|
|Uni-Directional Link Detection (UDLD)|
|Transparent LAN Services|
|Layer 3 Switching|
|Border Gateway Protocol (BGP4+)|
|Layer 3 ACLs|
|Multicast: PIM-SM, IGMPv2|
|Policy-Based Routing (PBR)|
|Bidirectional Fault Detection (BFD)|
|VRF-aware OSPF, BGP, VRRP, static routes|
|VRRP v2 and v3|
|Fabric Virtual Gateway|
|IPv4/IPv6 dual stack|
|IPv6 ACL packet filtering|
|BGP Generalized TTL Security Mechanism (GTSM)|
|BGP Peer Auto Shutdown|
|OSPF Type-3 LSA Filter|
|Wire-speed routing for IPv4 and IPv6 using any routing protocol|
|BGP-EVPN Control Plane Signaling RFC 7432|
|BGP-EVPN VXLAN Standard-based Overlay|
|IP Unnumbered Interface|
|Intersubnet Routing (Symmetric and Assymetric)|
|IP over Port Channel|
|Static Anycast Gateway|
|Automation and Programmability|
|REST API with YANG data model|
|VMware vRealize plugins|
|DHCP automatic fabric provisioning|
|Multitenancy and Virtualization|
|TRILL FGL-based VCS Virtual Fabric feature|
|Virtual fabric extension|
|VM-Aware Network Automation|
|BFD for virtual fabric extension|
|Brocade VCS Gateway for NSX|
|Brocade IP Fabric Gateway for NSX|
|VMware NSX-v Certification|
|Automatic Migration of Port Profiles (AMPP)|
|Priority-based Flow Control (PFC) 802.1Qbb|
|Enhanced Transmission Selection (ETS) 802.1Qaz|
|Manual configuration of lossless queues for protocols other than FCoE and iSCSI|
|Data Center Bridging eXchange (DCBX)|
|DCBX Application Type-Length-Value (TLV) for FCoE and iSCSI|
|Multi-hop Fibre Channel over Ethernet (FCoE); requires Brocade VCS Fabric technology|
|FC-BB5 compliant Fibre Channel Forwarder (FCF)|
|Native FCoE forwarding|
|FCoE to Fibre Channel Bridging|
|FCoE on Brocade VDX 6740 and Brocade VDX 6740T|
|FCoE on QSFP+ port|
|Flex Ports, allowing direct and SAN connectivity of Fibre Channel targets|
|Multi-hop Access Gateway Support|
|End-to-end FCoE (initiator to target)|
|FCoE Initialization Protocol (FIP) v1 support for FCoE device login and initialization|
|Name Server-based zoning|
|Supports connectivity to FIP Snooping Bridge (FSB) device|
|FCoE traffic over standard LAG|
|10 GbE CoD license needs to be activated in order to support FCoE on the Brocade VDX 6740T-1G|
|Dual Personality Ports|
|ISSU L2 and L3|
|Quality of Service (QoS)|
|Eight priority levels for QoS|
|Class of Service (CoS) IEEE 802.1p|
|DSCP to Traffic Class Mutation|
|DSCP to CoS Mutation|
|DSCP to DSCP Mutation|
|Random Early Discard|
|Per-port QoS configuration|
|ACL-based Rate Limit|
|Dual-rate, three-color token bucket|
|ACL-based remarking of CoS/DSCP/Precedence|
|Scheduling: Strict Priority (SP), Deficit Weighted Round-Robin (DWRR), Hybrid Scheduling (Hybrid)|
|Management and Monitoring|
|Logical chassis management|
|Industry-standard Command Line Interface (CLI)|
|REST API with YANG data model|
|Brocade VDX Plugin for OpenStack|
|Link Layer Discovery Protocol (LLDP) IEEE 802.1AB|
|MIB II RFC 1213 MIB|
|Switched Port Analyzer (SPAN)|
|SNMP v1, v2C, v3|
|sFlow RFC 3176|
|Remote SPAN (RSPAN)|
|Management Access Control Lists (ACLs)|
|Role-Based Access Control (RBAC)|
|Range CLI support|
|OpenStack Neutron ML2 plugin|
|Distributed Configuration Management|
|Maps switch health monitoring|
|Port-based Network Access Control 802.1X|
|Secure Shell (SSHv2)|
|Lightweight Directory Access Protocol (LDAP)|
|Secure Copy Protoco|
Premier and Premier-Plus Support:
Personalized, Preferential, Proactive Support to Maximize the Network's Value
Brocade understands that every network is unique and requires a different level of technical support to meet the customer's business requirements. Brocade Direct Support offers different levels of support to meet each customer's specific needs. To help customers with large, complex environments maximize the value of their networks, Brocade Premier and PremierPlus Support provide personalized, preferential, and proactive support.
A Personalized Support Experience
Premier and Premier-Plus Support are designed to provide a higher level of support for larger, more complex environments. At the same time, these support options help customers realize the full potential of their networks through advanced features, including:
- Support Account Manager
- Onsite Support Engineer
- Premier account profile
- Choice of hardware Service Level Agreements (SLAs)
- MySupport online portal
Support Account Manager
Premier and Premier-Plus Support include a Brocade Support Account Manager (SAM) who acts as a single point of contact into Brocade Technical Support. The Brocade SAM monitors support activities, streamlining the delivery of Brocade Technical Support to accelerate problem resolution. Within the first few days of contract activation, the Brocade SAM will meet with the customer to review Brocade Technical Support processes, share contact information, determine the customer's reporting requirements, and establish a regular meeting schedule to review the status of support activities.
Thereafter, the Brocade SAM is the focal point for coordination of all support activities, including:
- Problem escalation and critical situation management
- Proactive support reviews and health checks
- Upcoming product implementations and change activities
- Software release and upgrade planning
- Coordination of firmware upgrades
Onsite Support Engineer
In today's business climate, IT organizations with growing and complex networking infrastructures often find themselves short on time and/or resources—making it difficult to meet the needs of the business while performing daily support and management activities. Yet adding headcount is not always an option. To address this issue, Premier-Plus Support includes a Brocade Onsite Support Engineer (OSE) in addition to the features in a Premier Support agreement. Brocade OSEs work side by side with a customer's IT staff, providing onsite technical expertise to keep Brocade Storage Area Network (SAN) and IP networking environments running smoothly.
Brocade OSEs are senior technical professionals who have in-depth expertise in Brocade hardware and software products, and provide half- or full-time onsite support. As focused support contacts for all Brocade solutions, Brocade OSEs facilitate communication and provide proactive coordination of problem escalation and change activities, accelerating resolution and improving operational efficiency. These engineers have access to a vast Brocade knowledge base and leverage strategic Brocade partnerships to quickly troubleshoot and resolve issues in multivendor environments.
Premier Account Profile
As an extended member of the customer team, the Brocade SAM will create a Premier account profile, detailing pertinent information about a customer's environment. When a service request is opened by phone, e-mail, or online using MySupport, the Brocade Technical Support Engineer addressing the problem can access this profile to gain full insight into the customer's Brocade environment and expedite problem resolution. The Premier account profile facilitates faster time to resolution by including details such as:
- Customer contact information
- Secure remote access instructions
- Network diagrams
- Device list, software version, and configuration files
- Quarterly support review and annual health check reports
Service Level Options
No two customers or networks are identical. To meet the specific needs of a customer's network and business requirements, Premier and Premier-Plus Support offer several SLA options, providing customers increased flexibility and choice:
- 2 Hour, 4-Hour, NextBusiness-Day Onsite
- 2 Hour, 4-Hour, Next-Business-Day Parts
- Return to Factory
- Remote Support
- Software Technical Support (24X7)
Available in most major metropolitan areas worldwide, 2-Hour, 4-Hour, and next-Business-Day Onsite support provide 24X7 telephone support and electronic access to software updates, plus remote support and two-hour, four-hour, or next-business-day advanced hardware replacement response on parts delivery. (As available. Contact Brocade for more information.)
Available in most major metropolitan areas worldwide, 2-Hour, 4-Hour, and NextBusiness-Day Parts support provide 24X7 telephone support and electronic access to software updates, plus two-hour, fourhour, or next-business-day advanced hardware replacement response on parts delivery. (As available. Contact Brocade for more information.)
Return to Factory
Available worldwide, Return to Factory support provides 24X7 telephone support and electronic access to software updates, plus no-charge return-to-factory hardware repair. The repaired or replacement unit is shipped within five business days after the day the failed unit is received.
Available on certain products, Remote Support provides 24X7 telephone support and electronic access to software updates. Any required hardware repairs would be performed under warranty or on a time-andmaterial basis.
Software Technical Support (24X7)
Available on software applications, Software Technical Support provides 24X7 telephone support and electronic access to software updates.
MySupport Online Portal
Brocade Technical Support customers with a valid Technical Support agreement have access to MySupport, an online portal for 24X7 technical support. A customizable module within MyBrocade™, MySupport gives customers access to a Case and Asset Management tool to open, update, and track service requests in real time. Through MySupport, customers can also access a knowledge base for solutions to technical issues, product documentation, and software downloads for firmware upgrades and new releases.
Priority Access to Brocade Technical Support
Large SAN and IP networking organizations require maximum network uptime to meet their business requirements. To address the business challenges facing these customers, Premier and PremierPlus Support provide priority access to Brocade Technical Support and accelerated escalation management.
|Available Service Options||2-Hour Onsite||2-Hour Parts||4-Hour Onsite||4-Hour Parts||Next-Business-Day Onsite|
|Telephone Support||24X7 access||24X7 access||24X7 access||24X7 access||24X7 access|
|Online Support and Trouble Ticketing||Unlimited||Unlimited||Unlimited||Unlimited||Unlimited|
|Secure Remote Access||Included||Included||Included||Included||Included|
|Software Releases||Bug fixes and maintenance updates||Bug fixes and maintenance updates||Bug fixes and maintenance updates||Bug fixes and maintenance updates||Bug fixes and maintenance updates|
|Hardware Replacement/Repair||2-hour onsite hardware replacement||2-hour advanced hardware replacement||4-hour onsite hardware replacement||4-hour advanced hardware replacement||Next-Business-Day onsite hardware replacement|
|Available Service Options||Next-Business-Day Parts||Return to Factory||Remote Support||Software Technical Support 24X7|
|Telephone Support||24X7 access||24X7 access||24X7 access||24X7 access|
|Online Support and Trouble Ticketing||Unlimited||Unlimited||Unlimited||Unlimited|
|Secure Remote Access||Included||Included||Included||Included|
|Software Releases||Bug fixes and maintenance updates||Bug fixes and maintenance updates||Bug fixes and maintenance updates||Bug fixes and maintenance updates|
|Hardware Replacement/ Repair||Next-Business-Day advanced hardware replacement||Repaired hardware shipped within 5 business days||None||None|
Premier and Premier-Plus Support customers can bypass the support queue and move to the front of the line for more immediate problem resolution.
Accelerated Escalation Management
The Brocade Technical Support escalation policy offers rapid response and more frequent communication with Premier and Premier-Plus Support customers. Severity 1 and Severity 2 issues receive management attention faster and at a higher level within Brocade for faster problem resolution. Premier and Premier-Plus customers also receive frequent updates on the status of outstanding service requests.
Moreover, the Brocade SAM acts as the customer's advocate within Brocade and serves as a single point of contact for all Brocade hardware and software escalations and critical situation management. The Brocade SAM streamlines support while working on the customer's behalf for timely issue escalation and problem resolution.
Proactive Problem Identification and Faster Time to Resolution
Brocade recognizes that network downtime can be costly, and took this into consideration when designing Premier and Premier-Plus Support. These support options proactively address issues before a customer's network is impacted by providing:
- Fault management and proactive monitoring
- Quarterly support reviews
- Annual Brocade SAN Health and Brocade NET Health™ checks
Fault Management and Proactive Monitoring
Utilizing a secure Virtual Private Network (VPN) infrastructure to conduct fault management and proactive monitoring, Brocade Technical Support Engineers can view customers' Brocade network devices and proactively identify problems before their networks are impacted. Fault management gives Brocade Technical Support Engineers the ability to respond proactively to problems or faults within customers' network devices. Proactive monitoring—which is provided for all devices included in a Premier or Premier-Plus Support agreement—allows Brocade Technical Support Engineers to anticipate potential problems and thereby avoid issues that could lead to network downtime. If a problem is identified, tight integration with Brocade Technical Support expedites the creation of service requests and reduces time to resolution. Together, fault management and proactive monitoring can reduce network downtime by as much as one hour per event.
Quarterly Support Reviews
Brocade SAMs conduct quarterly support reviews to communicate the overall support status of Brocade networking infrastructures and to discuss ways to improve uptime and operational efficiency. These reviews include:
- Metrics on the number of open and closed service requests
- A list of open requests and their status
- An in-depth analysis of the reported problems
- Recommendations to address these issues
Annual Health Checks
Brocade offers annual Brocade SAN Health and Brocade NET Health checks for efficient networking infrastructure operations. The Brocade SAM coordinates the annual health check, working with Brocade experts to collect and analyze critical operational data such as the logical and physical topology, device inventory, zoning, bandwidth utilization, and monitoring capabilities.
World-Class Support Infrastructure
Brocade Technical Support is designed to provide optimum support for Premier and Premier-Plus Support customers. Premier and Premier-Plus Support customers can leverage the Brocade worldwide support infrastructure, expertise, best-practice guidance, and commitment to quality to maximize their network uptime.
With multiple Brocade Technical Assistance Centers and more than 170 parts depots in over 40 countries, Brocade is capable of delivering support wherever it is needed. Through this worldwide support infrastructure, Premier and Premier-Plus Support customers have access to a strong partner ecosystem capable of performing onsite repair and/or replacement. In addition, toll-free numbers and local language support enable easy, trouble-free communication with Brocade Technical Support.
Brocade Technical Support Engineers have deep networking expertise and are trained to resolve network problems as quickly as possible with minimal downtime. Moreover, Brocade Technical Support Engineers receive ongoing training and certification to provide customers with the most skilled team to address their issues.
Brocade SAMs are knowledgeable about Brocade hardware and software products, and offer best-practice guidance to optimize Brocade networking infrastructures. Brocade SAMs can help Premier and Premier-Plus Support customers understand the features available in each product release as well as the differences between Brocade and Brocade OEM Partner release levels. In addition, they can provide recommendations for software and hardware upgrades.
Commitment to Quality
Leveraging best practices and fostering a culture of continuous improvement, Brocade offers high-quality technical support for its networking solutions by investing in quality processes, people, and partnerships. Brocade Technical Support invests in quality processes by gathering customer feedback on delivery quality, processes, systems, products, and offerings, and leverages a third party to gather unbiased customer feedback, satisfaction ratings, and statistics that help drive ongoing improvement. Brocade Technical Support also invests in its people through ongoing training and certification, providing customers with the most skilled team to address their issues. Furthermore, Brocade invests in its partnerships through quarterly business reviews with partners to identify areas for improvement.
Download the Brocade VDX 8770 Switch Datasheet (PDF).
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